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Privacy Policy of LaGrand GmbH

Last updated: 01.09.2025

LaGrand GmbH (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal data of our customers, partners, and users. This Privacy Notice explains what data we collect, how we use it, and what rights you have.

Information We Collect

  • Contact details (name, email address, phone number, company)
  • Account and billing information
  • Usage data (log files, access times, IP addresses)
  • Communication records (emails, support requests)

How We Use Data

  • To provide and improve our services
  • To communicate with you about products, support, or updates
  • To comply with legal obligations
  • To ensure the security and integrity of our systems

Legal Basis

We process personal data based on:

  • Contract performance
  • Legitimate business interests
  • Legal obligations
  • Your consent, where applicable

Data Sharing

We only share data with trusted service providers (e.g., hosting, analytics, payment providers) under contractual safeguards. We do not sell personal data.

International Transfers

Where data is transferred outside Switzerland or the EU/EEA, we ensure adequate protection (e.g., EU Standard Contractual Clauses).

Retention

We keep personal data only as long as necessary for the purposes above or as required by law.

Your Rights

You may request access, correction, deletion, restriction, or portability of your personal data. You may also object to processing or withdraw consent at any time.

Contact

For any privacy-related questions, please contact:

LaGrand GmbH
Bitziring 7
9220 Bischofszell

Email: info@lagrand.ch